How can we bring about the change?

It’s now time to create a change plan, complete with the processes and procedures that will keep everything on track. This will build on the important work you’ve performed in the Discover phase – particularly the situation analysis.

The design phase doesn’t cover the technical aspects of a change project; for example, the upgrade of rolling stock or a technology improvement. Rather, the focus here is people. This phase is all about designing a solution that will bring your team with you on the change journey.

There are three main stages in this phase: solution options, organisation design and initial transition planning. The documents below will explain these in more detail:


Your solution and initial transition planning +-

To understand what is needed for go-live

Download guidance (.pdf) – 541 KB Download tool (.xlsx) – 21 KB
Assess the capability +-

Set out the organisation capabilities needed and the gaps in relation to the strategy

Download guidance (.pdf) – 670 KB
Organisation design +-

A model of how we should be working

Download guidance (.pdf) – 863 KB
Preparing job descriptions +-

Based on and following your new organisation design

Download guidance (.pdf) – 916 KB Download tool (.docx) – 291 KB
Practicalities – SAP, accommodation and IM +-

To ensure this will be ready for go-live and that your people can be placed in the correct roles with correct cost centres

Download guidance (.pdf) – 567 KB

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